Data Privacy Policy
We value your privacy at Harvest Corner Hub
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that fits your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to improve site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to enhance our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
Harvest Corner Hub respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal information with utmost seriousness and put in place suitable technical and administrative safeguards to guard it. This encompasses protected data storage, encrypted transmissions, and restricted access to personal data within our organization.
Secure Storage
Your personal data is stored in secure systems that have access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transfers to shield information as it travels between your browser and our services.
Limited Access
Access to customer data is restricted to staff who require it to deliver services.
Although we deploy robust security measures, no online transmission method is entirely risk-free. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights regarding your personal data. Depending on applicable laws, you may access, update, erase, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by the data type and its purpose.
Typical Retention Periods:
- Customer contact and order records: 3 years after the last service interaction
- Payment transaction records: seven years to satisfy tax and accounting obligations
- Website analytics data: 26 months for service improvement analysis
- Marketing preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site uses cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookies via your browser settings. Note that turning off some cookies might impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to other external sites or services. This privacy statement covers only Harvest Corner Hub and our site. We are not responsible for the privacy practices of outside websites.
We recommend examining the privacy policies of any third-party websites you reach via links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" date at the top of this policy.
Please take occasional moments to review this policy to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding our handling of your information, please reach out to us.
Contact Us About Privacy
Harvest Corner Hub Privacy Team
43 Petunia Street, Chelsea, London
London, United Kingdom SW3 5AA
Contact Email: [email protected]
Phone Number: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as you can about your request. We strive to reply to all privacy requests within 5 business days.